1.

Quantity breaks are always available, please call with your quantity.

2.

Orders below $20.00 are subject to a $5.00 packaging and handling fee.

3.

One-time shearing charges for custom shearing:
$7.50, $10.00 and $15.00 depending upon the complexity and number of cuts. Larger shearing jobs are estimated by using $65.00/hour of shop time.

4.

Free setup of 3/4" radius corners.
One time setup for (3/8", 1/2", and 1" = $8.00) (1.5" = $10.00) (2" = $15.00) (3" = $20.00)

5.

Per blank radius charge is $.40 for all blanks 24x36 or smaller. On larger blanks or sheets please call for a quote. Discounts apply on orders over 100 pcs.

6.

Punched holes are $.15 per hole plus a one-time $8.00 setup for placement. Available hole sizes are: 1/8" - 3/16" - 1/4" - 5/16" 3/8" - 1/2".

7.

Pit-Pak pricing: (discounted pricing as shown below when shipping with our material, slightly higher priced when purchased individually as a stand alone product for re-use or re-sale) NEW!! Pit-Paks are made with only cardboard and held closed with plastic cable ties…therefore there is no longer a $ 6.00 additional handling fee from UPS or FedEx !! Larger freight sizes do include wood but that does not change the freight shipping charges.

UPS or FedEx sizes:

Freight sizes:

8.

Skid Pricing: (As of 7/1/04 our large skids now have brown fiber board top & bottom to protect our products in transit.

9.

Payment Methods:
a. You may use Visa, MasterCard, Discover or American Express.

b. You may complete a credit application to open an in-house charge account.
*Credit limit and length of terms may vary depending upon information received by credit references.
  Terms may be revoked at any time due to over-limit charges or past due invoices.

c . You may have UPS ground shipments sent C.O.D., but in order to pay with a check, you must have a completed and approved Company Check Approval Form on file. As of 9-25-98 U.P.S. is no longer accepting cash for C.O.D. shipments. Instead of company check you may use a certified/bank check.
d. No freight or UPS Air shipments may be sent C.O.D.
e. You may always send a check and your order will be processed when we receive your check.

10.

Wholesale CNC router fees:

• For most quotes we will first need artwork either provided by the customer or we can use your fax and do the layout ourselves in most cases. The fee for us to create the artwork is based on $45.00/hr design time and will be billed based on actual (not estimated) time.
• Jobs processed on the router will incur a $35.00 setup charge for creating the tooling and router path and the other work associated with setting up the job.
• Actual table time on the router will be estimated and billed based on a shop rate of $95.00/hr. Minimum charge of ¼ hour or $23.75 for any router cutting.

NOTE: Artwork/Vector drawings must be submitted in one of the following formats:

dxf - dwg - eps - ai (Adobe Illustrator) wmf - .pic

11.

Rush Charges:

While we always strive to provide the quickest possible shipping of your order, sometimes that is still not fast enough. This fee and service would be subject to availability. For UPS orders it would mean same day shipping vs. 1-2 or 3 day standard lead time. There is a list of items shown below that are exempted and can ship same day for no additional fee if ordered before 1pm EST. For freight shipments it would mean taking an order that was quoted at 3-5 days and shipping in 2 days for example. WE WILL NOT PURPOSELY EXTEND OUR LEAD TIMES IN HOPES OF SELLING RUSH CHARGES!! We are simply trying to recover the extra costs associated with holding staff overtime and extra effort put forth to accommodate emergency orders.

Disclaimer: Just because you are willing to pay the Rush charge does not guarantee that we have the inventory or manpower to process your job. Please call first to see if we can offer this service based on your specific needs!!

Fee: $25.00 or 15% of the value of the order (whichever is greater, excludes shipping charges).

Exempted items : Hand Tools, Banners, Signgold, SolGold, Full boxes of wire step frames, Sealitpens.

(these items can usually ship same day for no extra charge)

12.

Returns Policy: No-fault returns are subject to a 15% restocking fee as well as a pickup fee if we are not already delivering an order to you. Material must be returned in like-new condition for credit to be issued.

Defectives: Materials must be inspected upon receipt. Return requests due to error, defect, damage and no-fault must be within 10 days of receipt of order.

Ink Adhesion: Screen printers should ALWAYS perform an ink test before printing. While we will work hard and do our best to provide a replacement order if for any reason your material fails to adhere to its ink…we cannot be responsible for lost labor and expenses due to a customer printing their entire order before testing ink adhesion. With all the changes in paint and ink formulas today…past success is not a guarantee of future results.

Sizing Tolerance Definitions

• Uniform: All pcs measure the same. When stacked there would not be any difference between the blanks. This may require trimming 1/16” undersize to accomplish this. Example would be screen printers who need all blanks to be exactly the same size.
• Square: Diagonals of the sheet or blank measure the same. Length and Width may not be exact. Example is for fitting pcs into a frame or back support structure.